Frequently asked questions

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 The optimal burn time is based on the diameter of the jar, one hour for each inch. Doing so allows both the candle fragrance to distribute throughout a room, and it allows the soy wax to heat evenly to the sides of the candle, so that it burns down evenly and with minimal residue. However, if you like to keep a candle burning from morning to night, it’s very important to extinguish the candle every 3-4 hours and trim the wick.  This will keep the flame from becoming too large, the jar from becoming too hot and prevent soot from accumulating around the top of the jar. 

Wikked Wikk uses 100% soy wax in the manufacturer of our candles. Soy wax is a natural substance that has its own natural traits. Natural wax can often produce a frosted look called “fat bloom” and is most noticeable in dyed candles. Soy wax behaves much like chocolate and reacts like chocolate when warmed and cooled. This is a natural characteristic and should not be considered a flaw. Some customers even look for signs of frost to insure the candle is made from 100% soy. Some candle makers attempt to combat frosting in soy candles by using paraffin wax. We never use paraffin in our candles because we feel it’s important to provide an environmentally friendly, 100% soy candle. Please request undyed candles if frosting is a concern since it is much less noticeable.

 This can occur when the candle hasn’t achieved a full melt pool. “Tunneling” may occur if the candle is lit and then extinguished before the pool of melted wax has formed. A candle should be burned one hour for each inch of the diameter. For example, a jar with a diameter of 2 ½” inches should be burned for two and a half hours. 

  Check the wick length. If the wick is longer than one quarter of an inch, it’s time to trim. Do not attempt to trim the wick while the candle is lit. Extinguish the flame, trim the wick and relight. It is best to check and/or trim the wick to one quarter of an inch before you light your candle. Burn your candle away from any drafts. Drafts can cause the flame to burn hotter, thus causing soot to appear.

   As you check the wick length, also be sure to check that the wick is standing straight. If it leans to one side, the flame will melt the wax on one side of your candle and not the other. To straighten the wick, gently push it with a wick dipper or a knife until the wick is centered in the jar. 

    This carbon deposit is referred to as “Mushrooming” Long burn-times can easily create a mushroom in any candle, especially if the wick isn't kept trimmed to one quarter of an inch or less. Other reasons mushroom occur are due to the scent and dye added to the wax. Mushrooming can be more common in heavier or floral scents but again if the wick is kept trimmed correctly, mushrooming shouldn’t be a problem.